The five perspectives in the eOCLC Next Space Newsletter were thought provoking (although I disagree with Wendy Schultz when she categorises the library at Alexandria as Library 1.0 - I think the evidence, meagre though it is, points to it being library as Experience ie her 4.0 library).
The Web2.0 principles of simplicity and self service are important opportunities for providing improved services to more people. The principles of user participation and collective intelligence have immense potential - a radical rethink of what we've done traditionally and narrowly with volunteers.
Web2.0 has much to offer slv21 given that the aim of slv21 is to connect users with the Library and its services, collection and resources whenever they need them from wherever they are.
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